In accordance with Articles 13 and 27 of the Law on Consumer Protection (Official Gazette of the Republic of Serbia No. 62/2014), the GN Company hereby provides to its valued customers who conduct online purchase of goods via the website,the following



  • Online sale of goods through the website is conducted as part of the registered business activity of the company GN Company, with its registered office at Grdicka 50, Kraljevo; Company Registration No. 21042919; Tax Identification No. (PIB): 108658138; telephone: +381 63 698 328;; email address:
  • Basic characteristics of the goods can be found at the website;
  • According to the Law on Customer Protection (Official Gazette of the Republic of Serbia No. 62/2014), online purchasing via our website is considered distance selling;
  • Any product sold via the website possesses all the properties necessary for regular use of that type of product, in accordance with its purpose as defined on the product Label;
  • Product conformity is determined EXCLUSIVELY according to the properties and purpose of the product as specified on the accompanying Label;
  • Sales price is specified for each product; prices on the online portal are shown in dinars (RSD), inclusive of value added tax (VAT);
  • Delivery of goods is free of charge for all orders and all countries;
  • We deliver purchased goods within 3 -7 days through the Post Net, Official State of Serbia Express courier service, by air plain goods delivery;
  • The Consumer can pay for the goods either via VISA, Maestro, Amex or MasterCard payment cards via Internet, which support payment via the Internet (for the payment of a card, a previous registration is required). So, purchase trough online web shop is possible only with payment cards and only like a registered member;
  • When you paid with your bank issuer's payment cards (no matter what country and currency), the dinar amount of the transaction will be enclosed in the settlement currency of the Bank (EUR) according to the exchange rate of the National Bank of Serbia. When a make debit on your payment card, the already converted amount will be converted to your local currency, according to the rate applied by payment card operators.
  • By clicking on the CONFIRM button when creating an order, the Consumer undertakes to pay for the ordered goods;

          If, upon delivery of the ordered product, the Consumer does not want to keep it, he/she has the right to cancel the purchase contract and is entitled to a refund amounting to the price paid for the product, within 14 days and in the manner specified here.